Bringing an Intelligent Virtual Assistant to Healthcare



Nick van Terheyden*, Nuance, Laytonsville, United States

Track: Practice
Presentation Topic: Human-Computer Interface (HCI) Design
Presentation Type: Rapid-Fire Presentation
Submission Type: Single Presentation

Building: Mermaid
Room: Room 3 - Upper River Room
Date: 2013-09-24 02:00 PM – 03:30 PM
Last modified: 2013-09-25
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Abstract


This presentation explores the latest in this technological innovation in speech recognition and natural language understanding and its application in the complex busy clinical setting. Combining standard speech recognition with clinical language understanding opens up a whole new opportunity to simplify the human computer interface and relieve clinicians from challenge of learning and using complex electronic medical records allowing them to focus their time where it is best used, on the patient.
A recent survey of clinicians revealed that:
"80 percent of physicians believe that within five years, virtual assistants will drastically change how they interact and use electronic health records and other healthcare apps, making them more efficient and freeing up time to spend on patients"
We have already seen the impact of this technology in our interactions with mobile devices. Siri is a good example of this type of technology in action and in telephone calls to customer service
Attendees will develop a full appreciation of speech technology as it stands today and how it is already delivering efficiencies, easing the burden of capturing patient clinical data. Attendees will also gain insights into the latest advances in speech technology that can simplify the human computer interface providing ready access to information and accelerate the adoption of technology and free clinicians to spend more time on patient care.




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This work is licensed under a Creative Commons Attribution 3.0 License.